§ £

Engagement terms

How we are paid

A private house should be plain about money. Here is exactly what a case costs, when it is billed, and what is out of scope.

§ Case review

Free

First 30 minutes with a partner. No obligation, no card required.

§ Success fee

18–25%

Of funds actually recovered. Agreed in writing before we start. No recovery, no fee.

§ Disbursements

At cost

Court filings, notarisation, translations — invoiced only if incurred, and only with prior written approval above £150.

§ Included in the success fee

  • Initial case review by a named partner
  • Evidence file assembly (SAR, statements, chain-of-title)
  • Correspondence with your bank, card scheme or exchange
  • Escalation to Financial Ombudsman / Allmänna reklamationsnämnden equivalents
  • On-chain tracing (BTC / ETH / stablecoin flows) where applicable
  • Regulator and law-enforcement notifications on your behalf

§ We will never ask you for

  • Upfront "retainer" or "insurance" fees
  • "Unlock", tax, licence or wallet-release payments
  • Requests to install remote-access software (AnyDesk, TeamViewer)
  • Cold contact claiming a pending refund
  • Cryptocurrency paid to a personal wallet

If anyone claiming to be from EverTrust asks for any of the above, hang up and email support@evertrustrecovery.com from a device you trust.