Data & privacy
All client files are held in an EU-hosted, ISO 27001 environment. Access is limited to the named partner on your case. Files are purged 24 months after case closure unless you ask otherwise.
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Governance
Trust & credentials
A private house is only as good as what governs it. These are the registrations, insurances and audit points against which we can be measured.
§ England & Wales
EverTrust Recovery Ltd · Company No. 08942137
§ Norway
EverTrust Recovery Nordic AS · Org.nr 923 118 447
§ ICO (UK data protection)
Registered data controller · ZA registration on request
§ AML supervision
Registered with HMRC for anti-money-laundering supervision
§ Posture
Professional indemnity
Professional indemnity insurance is maintained through a Lloyd's-of-London syndicate. Cover certificate available to clients on written request.
Complaints route
A written complaints procedure with fixed response windows. Unresolved complaints may be escalated to the Financial Ombudsman Service (UK) or the equivalent Nordic body.
Independent oversight
Client-money handling is reviewed annually by an independent chartered accountant. We do not operate a pooled client account — funds recovered are paid directly to your bank.
§ Memberships & tooling
Chartered Institute for Securities & Investment
Corporate affiliate
International Association of Financial Crime Investigators
Corporate member
Chainalysis Reactor
Licensed on-chain tracing tooling
Lloyd's of London
Professional indemnity carrier
Certificates and cover notes provided to prospective clients on written request.
§ Concern?
If anything on this page needs verifying — ask us for the certificate.
Request documentation →