EEverTrustRecovery

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Before you begin

Case intake checklist

Gather what you can from this list before your first call. Missing items are not a blocker — we will help you retrieve them — but a complete file shortens the case by weeks.

Five sections · approx. 15 minutes

  1. 01

    Identity & bank

    • Government-issued photo ID (passport or driving licence)
    • Proof of address dated in the last 3 months
    • Full bank statement showing every transaction related to the loss
    • The IBAN / account number funds were sent from
  2. 02

    The counterparty

    • Company or platform name exactly as it appeared
    • Website URL (even if now offline — we can retrieve archived copies)
    • Names, phone numbers, WhatsApp handles of anyone you spoke to
    • The email domain(s) they wrote from
  3. 03

    Transaction evidence

    • Screenshots of the trading dashboard, wallet balance or profit statements
    • Every SWIFT / SEPA reference number for outbound transfers
    • For crypto: the sending wallet address and every transaction hash (TXID)
    • Any "tax", "unlock" or "insurance" invoices you were sent afterwards
  4. 04

    Communications

    • Full email threads (forward, do not screenshot)
    • WhatsApp / Telegram chat exports (Settings → Export chat, without media)
    • Voice-note recordings if you kept them
    • The advertisement, article or LinkedIn message that first introduced the offer
  5. 05

    Reports already filed

    • Police reference number (Action Fraud, Polisen, Politiet, etc.)
    • Bank case / fraud claim reference
    • Any correspondence with your card scheme or ombudsman

§ Ready?

Submit what you have. We will request the rest one document at a time.

Open my case file →